Data & Society > our work > press coverage > AI will solve Facebook’s most vexing problems, Mark Zuckerberg says. Just don’t ask when or how.

The Washington Post | 04.11.18

AI will solve Facebook’s most vexing problems, Mark Zuckerberg says. Just don’t ask when or how.

Robyn Caplan

At his congressional hearing, Mark Zuckerberg pushed AI as the solution to content moderation, but is it? Data & Society Researcher Robyn Caplan raises possible setbacks.

“’AI can’t understand the context of speech and, since most categories for problematic speech are poorly defined [by necessity], having humans determine context is not only necessary but desirable,’ she said.”

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