The Guardian | 04.27.16
D&S researcher Alex Rosenblat was quoted in this piece by the Guardian discussing Uber’s influence in London.
According to Rosenblat, there is very little about Uber which is light-touch, from its categories of cars, to the clarion calls of its leader, Kalanick, through the media. “There is a lot of information and power asymmetry built into the Uber system,” she told me. “If there was one way to characterise drivers’ relationship to Uber it would be through this lens of asymmetry, which narrows the kinds of choices that drivers have to accept.”