The Economist | 11.15.18
Ludwig Siegele draws on insights from Data & Society Researcher Alex Rosenblat’s book Uberland in his discussion of labor unions.
“Although they work independently, many Uber drivers are active in chat groups and other online forums. The ride-hailing firm often tests new features of its app on a small group of drivers—without telling them what is going on. Online communications are an attempt to overcome this ‘information disadvantage’, says Alex Rosenblat, author of ‘Uberland’, a new book about the firm.”