Data & Society > our work > magazine > The Future of Work: For Uber Drivers, Data Is the Boss

Pacific Standard | 09.10.15

The Future of Work: For Uber Drivers, Data Is the Boss

Alex Rosenblat

D&S researcher Alex Rosenblat published an essay on remote management in Pacific Standard’s The Future of Work and Workers series:

Rather than having managers who listen to them and deliver feedback, drivers are managed through monitoring and rating systems delivered by semi-automated messaging. Uber says it’s just an app, not the drivers’ employer. Yet, this claim belies the significant control Uber exerts over their behavior through electronic management and performance metrics.

Subscribe to the Data & Society newsletter

Support us

Donate
Data & Society Research Institute 36 West 20th Street, 11th Floor
New York, NY 10011, Tel: 646.832.2038

Reporters and media:
[email protected]

General inquiries:
[email protected]

Unless otherwise noted this site and its contents are licensed under a Creative Commons Attribution 3.0 Unported license.