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D&S researcher Bonnie Tijerina was quoted in this piece by the Library Journal that discussed how to integrate online user experience into libraries.

“Libraries exist in the digital world and are user-centered at their core, so these skills and ways of thinking are critical for the future of all types of libraries, explained Bonnie Tijerina, ER&L president and founder and a 2010 LJ Mover & Shaker. “This is why I see the workshop as being valuable for a seasoned web professional, a newbie to UX, a library team working on a digital project, and anyone thinking about their users’ online experience.”