Data & Society > algorithm > We Need to Stop Taking Facebook’s Word For It

Gizmodo | 11.14.16

We Need to Stop Taking Facebook’s Word For It

Robyn Caplan

D&S researcher Robyn Caplan critiques Facebook limiting researchers’ access to data.

“This underplays the role that algorithms play in personalizing content based on these individual choices,” Caplan told Gizmodo via email. It bolsters these claims with nonspecific language.

“Their research shows that social media exposes people to more cross-cutting discourse in social media ‘than they would be under the digital reality envisioned by some.’ Unfortunately these researchers do not clarify what they mean by this very broad statement… Facebook is asking us to trust them, and yet are only giving us our own anecdotal and personalized experience of their platform, as evidence.”

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