Data & Society > our work > op-ed > When Your Boss Is an Algorithm

The New York Times | 10.12.18

When Your Boss Is an Algorithm

Alex Rosenblat

Building off the research for her book Uberland: How Algorithms are Rewriting the Rules of Work, Data & Society Researcher Alex Rosenblat explains algorithmic management in the gig-economy.

“Data and algorithms are presented as objective, neutral, even benevolent: Algorithms gave us super-convenient food delivery services and personalized movie recommendations. But Uber and other ride-hailing apps have taken the way Silicon Valley uses algorithms and applied it to work, and that’s not always a good thing.”

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