Medium | 02.26.16
D&S Board Member Anil Dash contrasts two recent approaches to making internet connectivity more widely available. Comparing the efforts to build consensus behind Facebook’s Free Basics initiative to LinkNYC, the recently-launched program to bring free broadband wifi to New York City, Dash views each situation as a compelling example of who gets heard, and when, any time a big institution tries to create a technology infrastructure to serve millions of people.
There’s one key lesson we can take from these two attempts to connect millions of people to the Internet: it’s about building trust. Technology infrastructure can be good or bad, extractive or supportive, a lifeline or a raw deal. Objections to new infrastructure are often dismissed by the people pushing them, but people’s concerns are seldom simply about advertising or bring skeptical of corporations. There are often very good reasons to look a gift horse in the mouth.
Whether we believe in the positive potential of getting connected simply boils down to whether we feel the people providing that infrastructure have truly listened to us. The good news is, we have clear examples of how to do exactly that.