D&S researcher Alex Rosenblat and Luke Stark’s Vice article analyzing Uber’s interactions with drivers was quoted in this CNN article.

The Vice story, written by two people from research institute Data & Society, is the culmination of a six-month study on Uber drivers and how they interact with the app, according to author Alex Rosenblat. She noted that many drivers discussed “fake cars they see on their own residential street.”
The article thus speculates that phantom cars could be intentional on Uber’s part: “If a potential passenger opened up the app and saw no cars around, she might take another cab service.”

Alex Rosenblat
Luke Stark

Jul 30, 2015

Read at CNN