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MIT Technology Review | 12.01.15

When Your Boss Is an Uber Algorithm

Alex Rosenblat

D&S researcher Alex Rosenblat is quoted in MIT Technology Review article discussing Uber’s control over its drivers.

Alex Rosenblat, a researcher at Data & Society and coauthor of the new paper, interviewed a handful of drivers, talked less formally with many others from the back of an Uber, and monitored nearly a year of discussions by drivers in online forums. She says the reality of being an Uber contractor is different. “Uber does control a lot of the ways that drivers behave on the job,” she says.

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