Aiha Nguyen leads Data & Society’s Labor Futures program, guiding research and engagement that interrogates how technology is disrupting, destabilizing, and transforming many aspects of work and employment. She has expanded the organization’s research on workplace monitoring and algorithmic management, disentangling the consequences of datafication on worker privacy and working conditions. With interests at the intersection of labor, technology, and urban studies, she hopes to help shift the debate toward community and worker-centered discussions and solutions. She is author of the Data & Society report The Constant Boss: Work Under Digital Surveillance and co-author of At the Digital Doorstep: How Customers Use Doorbell Cameras to Manage Delivery Workers. She is currently pursuing research into generative AI’s labor impacts.
Aiha brings a practitioner’s perspective to this work, with over a decade of experience in community and worker advocacy and organizing. Previously, she worked at the Los Angeles Alliance for a New Economy (LAANE), where she focused on raising job standards for retail, airport, and other service workers; and addressing issues of food access, safety and security, and local governance. Aiha received her bachelor’s and master’s degrees from the University of California, Los Angeles.