Public debates about “the future of work” are often shaped by hype cycles and industry-driven narratives about the inevitability of tech innovation. Yet these narratives can obscure — or outright dismiss — how technologies impact workers, sidelining and disempowering them and further entrenching racial, gender, and economic oppression.
Our work challenges the assumption that workers are merely passive recipients of technology, and that automation is the solution to a wide range of complex social and economic problems. Through rigorous empirical research and targeted engagement with stakeholders and decision-makers, we aim to create opportunities and levers for workers to shape the technologies that impact their everyday lives. We investigate critical labor topics to shift narratives, expand debate, and inform policy and practice.
Over the years, our work has explored the role of digital worker surveillance and algorithmic inequality, how the tech industry and corporate power are reshaping the economic and political landscapes of labor, and how precarious gig platform models erode labor rights and workplace standards. Today, we focus our attention on applied research, and are pursuing new research on rapid developments in AI and its impact on labor. We are also introducing research that complicates conversations about the future of work by examining issues at the intersection of labor, race, and technology.